A chatbot is an artificial intelligence tool designed to simulate real-time conversations with users. It operates around the clock, doesn't require breaks and can manage a high volume of requests ...

Megan Cerullo is a New York-based reporter for CBS MoneyWatch covering small business, workplace, health care, consumer spending and personal finance topics. She regularly appears on CBS News 24/7 to ...

Over the past year, major newsrooms across the country have rolled out generative AI chatbots. The Hearst-owned San Francisco Chronicle came out with its Chowbot for foodies and a Kamala Harris “news ...

Conservative firebrand Robby Starbuck and Meta have agreed to a settlement after he sued the company alleging its AI chatbot defamed him. As part of the settlement, Starbuck will serve as a consultant ...

How are people using AI for therapy? A growing number are sharing their anxieties, frustrations, and darkest thoughts with AI chatbots, seeking advice, comfort, and validation from a sympathetic ...

In a significant shift in its artificial intelligence (AI) strategy, Apple Inc. (NASDAQ: AAPL) is reportedly prioritizing chatbot-like experiences and overhauling its Siri voice assistant. Bloomberg's ...