Technology is an accelerant. It will add fuel to whatever fire you have burning in your organization. If a company is already efficient, technology will make it even more so. Conversely, if an ...
Given the year-and-a-half-old missive from Microsoft Chief Software architect Ray Ozzie that all Microsoft software should include services add-ons, it's not surprising that Microsoft is looking to ...
The sales enablement platform market is expanding as organizations adopt AI-driven tools that streamline sales processes, enhance content management, and integrate seamlessly with CRM and ERP systems ...
With an abundance of consumer data generated daily, business owners are witnessing a more complex business environment than ever post-pandemic. If customer information is not handled properly, it will ...
Many enterprises these days employ both customer relationship management (CRM) and enterprise resource planning (ERP) in the drive to keep pace with the modern digital economy. CRM focuses primarily ...
Two major challenges are forcing manufacturers, particularly of consumer packed goods, to reexamine how they do business in an era of complex global outsourcing. First, outdated information technology ...
Every interaction an enterprise has with customers, partners or suppliers instigates a new trail of data which over a short period of time can create a deluge effect. Experts predict that within a few ...
Microsoft plans to integrate the Web-based version of its customer relationship management product, Dynamics CRM Online, with its enterprise resource planning and accounting software, Dynamics GP, ...
The 1990s saw ERP (enterprise resource planning) or back office programs taking center stage in the enterprise applications market. The increasing awareness of what constitutes ERP software and the ...
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