As Jim Dvorkin, our SVP of Customer Experience Products, puts it: “What we’re delivering is complete customer intelligence—comprehensive analytics that capture every voice conversation detail. When ...

Whether the animals they love are in urgent need of major surgery or simply due for an annual health checkup, pet parents around the country count on the expert doctors and support staff at Mission ...

Delivering an effortless customer experience is crucial. Customers expect fast, efficient, and seamless interactions with brands, and any friction can drive them away. Customer effort score (CES) is a ...

Host successful virtual and hybrid events with RingCentral. Easy setup, detailed analytics, and CRM integrations for measurable ROI.

Get AI-powered phone, message, video, contact center, and virtual events solutions with RingCentral — the complete cloud communications platform.

Les centres de contact sont ainsi en mesure de résoudre les problèmes plus rapidement qu’auparavant, ce qui rend les clients heureux et soulève des commentaires élogieux. 6 principes pour une ...

What is meeting fatigue Virtual meetings: More tiring than face-to-face meetings Causes of meeting fatigue 6 warning signs of meeting fatigue 9 tips to combat meeting fatigue Create a meeting agenda ...

Signs you’re having too many meetings Many employees are experiencing meeting fatigue, a phenomenon in which people feel physically and mentally drained due to meetings. However, the question around ...

1. Reliable and high-quality voice calls There are plenty of great things about moving to cloud communications, but what should you really be looking out for in a provider and what sets us apart? This ...

Small businesses today face numerous challenges in staying competitive. Artificial Intelligence (AI) offers powerful solutions to these challenges, enabling even the smallest companies to improve ...

We collect your personal information when you actively provide it to us through your interactions with us. We may automatically collect personal information from you as you use our Apps and Services, ...

Disable copy and paste from RingCentral into any non-managed, 3rd party app. Block all jailbreak devices from logging into RingCentral. Encrypt data that is stored in the RingCentral app to avoid ...